VIRTUAL RECEPTION SERVICE
Never Miss a Patient Call Again: Expert Virtual Reception for Audiologists
Focus on your patients, not your phone. We provide a dedicated Virtual Reception service designed specifically for audiologists and ear care professionals across the UK & Ireland.
HOW DOES IT WORK?
During your onboarding call with Ayesha, we'll gather all the essential details about your practice, ensuring seamless integration and exceptional service for your patients. We'll discuss key details such as clinic locations (including helpful landmarks), pricing structures (including consultation charges), specific patient instructions (like pre-wax removal oiling), home visit radius, accessibility information (disabled access, steps), and parking availability. This comprehensive information is compiled into a detailed guide for our team, ensuring they have all the knowledge they need to assist your patients effectively.
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Your dedicated WhatsApp group will be created, introducing you to your reception team, and a temporary line will be set up for call diversion during the trial.
During your 2-week trial, you'll receive call recordings, giving you complete transparency and peace of mind knowing your patients are receiving friendly and professional service. You'll also experience the benefits of having a dedicated team of receptionists handling your calls efficiently and professionally.
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Please Note: The 2-week trial is a paid 2-week no obligation trial.
WHAT ARE THE BENEFITS?
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Flexibility: On-demand coverage whenever you need it.
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Dedicated WhatsApp Group: Communicate directly with your reception team and easily share online enquiries for prompt handling.
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Seamless Integration: We gather all the necessary details about your practice.
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Personalised Experience: Bespoke voicemail for out-of-hours calls.
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Flawless Call Handling: We answer calls promptly and professionally, taking messages or booking appointments directly into your diary.
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Local Area Code: Outbound calls appear to come directly from your clinic.
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Personalised Service: We capture important patient information and preferences, ensuring a tailored experience for every caller.​
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Dedicated Support Team: Our team is ready to assist your patients.
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Cost-Effective: A fraction of the cost of a full-time receptionist
WHY CHOOSE SAS?
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Save Money: Our service is 75% cheaper than hiring a full-time receptionist, freeing up valuable resources for your practice.
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Increase Efficiency: Reduce no-shows and optimise your schedule with our appointment confirmation and proactive patient recall programs.
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Audiology Expertise: Our team receives ongoing training from experienced audiologists, ensuring they understand your patients' needs and provide exceptional service.
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Dedicated Team: You'll have a dedicated team of receptionists, providing consistent and personalised support for your practice.
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Flexibility: Use our service full-time, part-time, or for holiday and sickness cover – we adapt to your needs.
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No Contracts: Enjoy the flexibility of our service with no long-term contracts.
HOW MUCH DOES IT COST?
Our daily rates range from £20.00 to £70.00, depending on your call volume. To get an accurate quote, simply share an estimate of your weekly call volume. The quoted daily rate is exactly what you'll be invoiced monthly—no surprises!
Sumit Jay - The Hearing Specialist
Amazing company to work with! I have been working with Ayesha and the team for over 3 years. I would highly recommend!
Maggie -
MC Hearing
Ayesha and team provide an invaluable service to my private Audiology practice. Before using the service I was missing calls and potential business and never had a spare moment when the phone didn’t ring, however good that is, it becomes un-manageable and stressful. I would highly recommend Ayesha’s service as now I’m loving my job role again as an Audiologist!
​Sid Sidhu – Ealing Hearing Clinic
Started a new business, looked into employing someone to run the front desk but then, I had no time to train anyone. Spoke to Ayesha, and during our chat, I decided to take the opportunity to use their services. The knowledge the team have about our industry is awesome and I have not looked back since. I have so many clients telling me how good and professional they are. Just give SAS a try, then you will know what you have been missing.
Ready to experience the SAS difference? Start your risk-free, paid 2-week trial today!
07970396314
